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FAQ
What is a DiMarzio® ClipLock® Guitar Strap?
DiMarzio® ClipLock® Quick Release strap system is the most secure and unique fastening method available. The cornerstone of the ClipLock® strap is the heavy-duty acetal clip that allows you to change it easily from guitar to guitar with a little fingertip pressure, yet has enough holding power to meet military specifications.The ClipLock® fastens permanently between your guitar body and strap buttons with two sturdy brass bushings and extra-long screws (included). DiMarzio® ClipLock® straps adjust in length from 43 to 63 inches (110-160 cm), measured between the strap buttons.
Can I get a single-coil pickup in reverse polarity?
All of our true single-coil pickups are available with reversed polarity and connections at no additional charge.
What is the price?
The suggested U.S. retail prices of our products can be found throughout this site or by requesting a full copy of our consumer price list. DiMarzio® dealers determine actual retail prices in their own stores, but most dealers offer our suggested retail price. Prices outside the USA are generally higher due to import costs and VAT.
I installed one of your pickups and it's not really what I expected.
We want you to be happy with your new DiMarzio® pickup. For U.S. residents, our full 30-day exchange policy can be found here.
Is there an extra charge for colors?
The List Price for DiMarzio® full-size humbuckers applies to black, cream and black/cream only. All other colors and color combinations on full-size humbuckers have a $10 higher List Price. Dealer prices may vary.
Are DiMarzio products covered by a warranty?
Our full warranty and exchange policy can be found here.
Are DiMarzio products covered by a warranty?
Our full warranty and exchange policy can be found here.
Are DiMarzio® products covered by a warranty?
Our full warranty and exchange policy can be found here.
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Terms and Conditions
By purchasing from DiMarzio, Inc., you are agreeing to our terms and conditions as stated herein.
ORDER CHANGES AND CANCELLATIONS: If you need to make any changes or additions to your order, or if you would like to cancel your order, please contact us no later than 11:00am Eastern Time the following business day. After that time, your order will be considered confirmed and finalized, and you agree that no further changes may be made and all merchandise ordered may not be returned.
Shipping & Returns
SHIPPING:
DiMarzio® ships via UPS and US Postal Service, subject to applicable weight and size restrictions.
Need a different method of shipping? Call or email us directly to order if you require a different shipping method (FedEx, DHL, etc). It is our policy to ship with insurance and to declare the full value of each package to the carrier upon shipment.
DIMARZIO® 5 YEAR WARRANTY