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FAQ
How long does it take to get pickups in colors?
Generally, orders for pickups in colors take an extra day or two to leave our factory. As of 2020-2021, lead times may be further extended due to COVID-19.
What are "DiMarzio® black back pickups"?
Although "black back" is not a nickname that we have ever used, it commonly refers to the fact that some of our humbuckers have black base plates rather than brass or nickel silver. This is simply a cosmetic choice which does not affect performance, and it doesn't actually refer to specific models. However, the Breed™ and Evolution® models are built with black base plates as a standard feature.
7-string version of a 6-string pickup?
Several of our 6-string models are available in 7-string versions of the same name. Additionally, our Blaze™ neck model is very similar to an Evolution® neck model, and our Blaze™ bridge model is very similar to a Steve’s Special™. All 7-string models that we presently offer are listed on the 7-String pickup page; we are unable to make custom 7-string versions of any other 6-string pickups at this time.
DiMarzio®/IBZ pickups
The DiMarzio®/IBZ pickups are specifically designed and manufactured by DiMarzio® for Ibanez, and they are not available separately. Like all DiMarzio® pickups, they are made in our New York factory. Both neck and bridge pickups are high-output models. The neck pickup is fairly bright-sounding, similar to a Super 2™ (DP104). The bridge pickup is a little louder and warmer-sounding, and resembles a cross between the Steve Morse Bridge Model™ (DP200) and the Super Distortion® (DP100).
Should I use 250K or 500K controls?
Regardless of what type of pickups are in your guitar, higher potentiometer resistance values produce a little more power and treble response. Whether this is a good or a bad thing is a matter of individual taste. In the early days, Gibson used 500K controls and Fender used 250K, thereby starting the single-coil = 250K, humbucker = 500K theory. Even though neither company has stuck strictly with this formula since then, the theory lives on.
The pickup model that I need comes standard with black polepieces, but I’d rather have the polepieces in chrome or gold. Can you
We can do alternate polepiece colors on some models that have adjustable polepieces. Please call or email with your specific request. There is an extra charge of $15 List Price for alternate polepiece colors when available. Dealer prices may vary.
I want to emulate the Vai pickup combination. What kind of single coil should I use?
Evolution® Middle single-coils that come on the Ibanez JEM are not ordinarily stocked at retail outlets, though some online dealers carry this model as the ISCV2. You can achieve a similar result by wiring an HS-2™ for single-coil operation only: black wire hot, red and bare wires ground, green and white not connected.
What happens when two pickups are out of phase?
When two pickups are out of phase with each other, there is significant signal cancellation across the guitar’s entire frequency range. This results in a hollow sound and a drop in output. However, two pickups are never either completely in or out of phase, because they are located under different parts of the string, and are therefore cancelling different frequencies. The specific distance between the 2 pickups and the specific pickup models will affect how much cancellation occurs. The out-of-phase output drop is most apparent with a dead-clean amp setting.
What is the price?
The suggested U.S. retail prices of our products can be found throughout this site or by requesting a full copy of our consumer price list. DiMarzio® dealers determine actual retail prices in their own stores, but most dealers offer our suggested retail price. Prices outside the USA are generally higher due to import costs and VAT.
What pickups do you make for Parker Fly?
In addition to the Parker Fly Custom Neck model PHWP1 and Parker Fly Custom Bridge model PWHP2, which are currently standard on most recent Flys, we also offer Fly versions of the Humbucker From Hell®, PAF®, PAF® bridge, PAF Pro®, PAF Joe™, FRED®, Mo' Joe™, Norton®, Air Norton™, Air Zone™, Tone Zone®, Breed™ neck and bridge models, Air Classic™ neck and bridge, Bluesbucker™, AT-1™, EJ Custom™ neck and bridge models and LiquiFire™.
What colors of DiMarzio® pickups can I get?
To find color availability please go to the PICKUP link at the top of the page and select the model you are interested in. All of the available colors for that particular pickup will be listed under Color Options.
Can I get extra strap ends to install on my other guitars so I can use the same strap?
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Terms and Conditions
By purchasing from DiMarzio, Inc., you are agreeing to our terms and conditions as stated herein.
ORDER CHANGES AND CANCELLATIONS: If you need to make any changes or additions to your order, or if you would like to cancel your order, please contact us no later than 11:00am Eastern Time the following business day. After that time, your order will be considered confirmed and finalized, and you agree that no further changes may be made and all merchandise ordered may not be returned.
Tech Support
Our technical support hours are Monday through Friday 11:00 AM - 3:00 PM Eastern Time
Phone
+1 (718) 816-8112
Toll free: (800) 221-6468
Email
We endeavor to reply to most emails by the next business day.
Additional Support Links
Shipping & Returns
SHIPPING:
DiMarzio® ships via UPS and US Postal Service, subject to applicable weight and size restrictions.
Need a different method of shipping? Call or email us directly to order if you require a different shipping method (FedEx, DHL, etc). It is our policy to ship with insurance and to declare the full value of each package to the carrier upon shipment.
DIMARZIO® 5 YEAR WARRANTY
Contact Us
Our office hours are Monday through Friday 9:00 AM - 4:30 PM Eastern Time
Phone
Customer Service: +1 (718) 981-9286
Toll Free: (800) 221-6468
Technical Support: +1 (718) 816-8112
Fax
+1 (718) 720-5296
We endeavor to reply to most emails by the next business day.
General Info/Sales: [email protected]
Technical Support: [email protected]
Mail / Shipping